Find slettet post

Hvis du har fået slettet din mail og tømt papirkurven, så græd ikke din mail kan findes endu.

Log på webmail

Har finder du papirkurven og højerklikker på den.

Find nu den mail du vil genoprette, tryk på den lille kuvert med pilen og du kan nu vælge hvor du vil have den flyttet til.
Simpelt og nemt.

Exchange e-mail i iOS (exchange “tuxn.dk”)

For at få exchange e-mail sat op på sin iOS enhed skal der følgende informationer til.
Benytter du vores hosting vil de se sådan her ud.

Step 1.

Udfyld e-mail “brugernavn@tuxn.dk” ikke din tildelte e-mail den vil automatisk stå som afsender. Udfyld password med det tildelte “kode” Description skal blot indeholde noget du mener beskriver denne mail konto.

Step 2.

Her vælger du blot “Continue” for at acceptere vores sikkerheds indstillinger mellem din enhed og vores exchange server.

Step 3.

Her udfylder du med server “mail.tuxn.dk”
Domain “tuxn”

Step 4.

Her kan du vælge hvor meget du vil have i “sync” på din enhed.

Step 5.

Den vil bede dig om at have “kode” på din iPhone, for at kunne få adgang til vores exchange server. Koden bruges hvergang  skærmen har været slukket. Den skal minimum bestå af 4 tal. Men kan være alt både tegn og bokstaver.

OBS ! tastes koden forkert mindst 10 gange vil din enhed blive slettet TOTALT ! ! ! (vi kan ikke genoprette dine data på din iphone) alle mails / kalender / adressebog forbliver på vore server. Så vi anbefaler du bruger iCloud til backup.

Har du problemer med udførelsen, kontakt os

Min iPhone har sort skærm

Det kan forkomme at din iPhone eller iPad “går kold” dette kan dog nemt løs i fleste tilfælde med en simpel reset.

iPhone/iPad/iPod reset gøre ved at du holder både “power” knappen og “home” knappen inde i ca. 20sek. Her efter vil du se Apple logoet tone frem. Nu starter din iphone op på ny.

Har du problemer med udførelsen, kontakt os

Min mac vil ikke starte ?

Der kan være mange årsager til din mac ikke vil starte. En af de hyppigeste årsager er “System Management Controller” er gået i stå. Dette kan dog løses let, ved at lave en SMC reset.

Følg vejledning her under:

Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.

Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
If your Mac appears to be running normally but isn’t responding, force the computer to shut down by pressing and holding the power button for 10 seconds. Note: You will lose any unsaved work in any open applications.

For Mac portables experiencing issues related to the MagSafe power adapter and/or battery, try:

Unplug the MagSafe power adapter from the Mac and the wall power socket for several seconds.
Shutdown the Mac. Physically remove and re-insert the battery (if it’s removable) and startup the Mac.
If the issue is still not resolved after following the troubleshooting items above, an SMC reset may be necessary.

After performing normal troubleshooting, these symptoms may indicate that an SMC reset may be necessary:

Fans
The computer’s fans run at high speed although the computer is not experiencing heavy usage and is properly ventilated.

Lights
The keyboard backlight appears to behave incorrectly (on Mac computers that have this feature).
The Status Indicator Light (SIL) appears to behave incorrectly (on Mac computers that have an SIL).
Battery indicator lights, if present, appear to behave incorrectly (on portables that use non-removable batteries).
The display backlight doesn’t respond correctly to ambient light changes on Mac computers that have this feature.

Power
The computer doesn’t respond to the power button when pressed.
A portable Mac doesn’t appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn’t appear to indicate the correct activity.

System Performance
The computer is running unusually slowly although it is not experiencing abnormally high CPU utilization.
Application icons may “bounce” in the Dock for an extended amount of time when launched.
Applications may not function correctly or may stop responding after being opened.

Har du problemer med udførelsen, kontakt os